Terms and Conditions
Last updated: June 2026
Talyn Co (ABN 37 214 739 717), trading as Talyn Recruitment Group (“Talyn”, “we”, “us”), provides the recruitment services and website at talyn.com.au. By using this website or engaging our services, you agree to these terms.
1. Our services
Talyn is a permanent-placement recruitment agency. We connect candidates with employers for permanent roles. We don’t guarantee that a candidate will be placed in a role, or that an employer will find a suitable candidate. Any placement or engagement we carry out for an employer is governed by a separate agreement between us and that employer; apart from the guarantees, the engagement fee, the repeat discount and the introduction fee summarised in sections 5 to 8, these terms do not set out placement fees or engagement terms.
2. Using this website
You may use this website to view roles, apply for roles, and make enquiries. You agree to use it lawfully, and not to interfere with its operation, misuse it, or attempt to gain unauthorised access. We may change, suspend, or withdraw any part of the website at any time.
3. Applying and enquiring
When you apply for a role or send us an enquiry, you agree that the information you provide is true, accurate, and yours to share. If you apply for a role, you confirm you’re entitled to work in Australia in the way you’ve indicated. We handle the personal information you give us in accordance with our Privacy Policy.
4. If you’re an employer
If you engage us or provide role information, you agree that the information is accurate and lawful, and that you will comply with applicable employment, anti-discrimination, and privacy laws. You agree not to use our services, or the candidates we present, for any unlawful or misleading purpose.
5. The replacement guarantee
Every placement we make carries a replacement guarantee: if the hire doesn’t work out within the window below, we find you a suitable replacement at no further fee. We don’t ask you to prove the candidate was unsuitable. The remedy is a replacement, not a refund of the fee.
If the candidate resigns. If a candidate we placed resigns within 120 days of starting, we re-run the search for a replacement at no further fee.
If you end the employment. If you end the candidate’s employment within 90 days of starting, we re-run the search for a replacement at no further fee, on the same basis.
When it doesn’t apply. Either way, the guarantee does not apply where the departure is a genuine redundancy or restructure, a dismissal for the candidate’s misconduct, follows a material change to the role, the team, the package, or the location made after the placement, or where you are in breach of the candidate’s terms of employment.
If we can’t find a replacement. If we’re given at least four weeks’ exclusive opportunity to source a replacement and can’t find a suitable one, you may have us continue the search, or take a credit of the fee paid against a future fee, valid for 12 months. A cash refund is not payable.
Claiming. To claim, notify us in writing within 14 days of the candidate’s last day, and before the guarantee period ends. Where a replacement is due, we run the replacement search exclusively for that role. The guarantee covers one replacement per placement, is not available for replacement candidates, and applies only while our fees for the placement have been paid in full and on time. Nothing here limits any right you have under the Australian Consumer Law.
6. The shortlist guarantee
Exclusive fixed-fee engagements carry a shortlist guarantee. If we have not delivered a shortlist worth interviewing within 30 days of accepting your role brief, you are entitled to a full refund of the engagement fee. Whether a shortlisted candidate is one worth interviewing is your decision, and yours alone. The refund is not automatic: to claim it, tell us in writing that you are ending the engagement, and we refund the engagement fee in full. If you do not end the engagement, the search simply continues, and you keep this entitlement for as long as no shortlist worth interviewing has been delivered. The guarantee applies once per engagement, to the role as briefed to us at the outset, and only where you have engaged us exclusively for that role. It does not apply where the role, the brief, or the requirements change after the engagement begins. It covers the engagement fee only.
7. The engagement fee and repeat discount
An $800 engagement fee applies to every placement. It is charged in addition to the Fixed Fee for the role, not credited against it, is payable when the search begins, and is never discounted. It is refundable only under the shortlist guarantee in section 6.
The Fixed Fee for a placement is set by the band the total package falls in, per the published fee table. A further placement you make within 6 months of the start date of your most recent placement is charged at 20% off the Fixed Fee for its band; the engagement fee still applies in full. Each qualifying placement resets the 6-month window. After a gap of more than 6 months, the next placement is charged at the full Fixed Fee.
8. Introduction and ownership
An introduction is our first presentation of a candidate to you, by any means. If you engage a candidate we introduced, in any capacity, within 12 months of that introduction, the applicable published fixed fee for that role falls due, except to the extent it has already been paid under an engagement with us. This applies whether the candidate is engaged by you or by an associated entity, and whether directly or through another agency. If you believe a candidate we introduce was already known to you, tell us in writing within 5 business days of the introduction, with details of the prior contact.
9. Intellectual property
The content, design, and branding of this website belong to Talyn or our licensors. You may view and use the site for its intended purpose, but you may not copy, reproduce, or reuse any part of it without our permission.
10. Other websites
Our website may link to third-party sites, such as job boards. We are not responsible for the content or practices of those sites.
11. Availability and liability
We take reasonable care to keep this website accurate and available, but we provide it “as is” and can’t guarantee it will always be uninterrupted or error-free. To the extent permitted by law, we are not liable for any loss or damage arising from your use of the website or reliance on its content.
Nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law that cannot be lawfully excluded. Where our liability can’t be excluded but can be limited, our liability is limited to resupplying the relevant service or paying the cost of having it resupplied.
12. Suspending access
We may restrict or suspend your access to the website if you breach these terms or misuse the service.
13. Governing law
These terms are governed by the laws of Victoria, Australia. Any dispute will be dealt with by the courts of Victoria.
14. Changes to these terms
We may update these terms from time to time. The current version will always be available at talyn.com.au/terms.
15. Contact us
Talyn Co, trading as Talyn Recruitment Group
hello@talyn.com.au
talyn.com.au